Please don't worry at all. Many of our clients contact us during a time when life feels overwhelming, busy or difficult to manage. A messy home is simply a sign that you've had a lot going on - and that's exactly what our services are here to support.

Our Space Stewards approach every home with care, respect and zero judgment. We understand that feelings around your space can be emotional and we genuinely want you to feel lighter and more supported, not embarrassed or stressed.

We'll begin by focusing on the areas that matter most and work at a pace that feels manageable. If there's clutter or extra tidying needed, that's absolutely fine - it may simply mean we prioritise key areas first or discuss arranging a little extra time if you'd like more support.

We are here to help you move from overwhelm to a calmer, clearer space.

Not at all. Many clients book because things feel overwhelming. Please be aware that the level of tidying or dishes may affect how much cleaning can be completed during the session. Additional time can be arranged if needed.

Our Space Stewards focus on the areas that matter most to you. This usually includes kitchens, bathrooms, dusting and refreshing everyday spaces. Every home is different, so we personalise each session based on your priorities and the starting condition of your home.

Yes. Our Space Stewards use gentle, non-toxic cleaning products that are safer for you, your family, pets and the wider environment. Many household products contain chemicals that can disrupt indoor quality, irritate skin and lungs or contribute to hidden long-term health exposures.

Your home is where your body rests, repairs and recharges, so reducing unnecessary chemicals in this environment can be an important part of overall wellbeing. Using natural products also supports cleaner indoor air, calmer breathing spaces and a healthier microbiome within the home, especially important for children and sensitive individuals.

We also choose eco-friendly products to reduce the impact on waterways and wildlife. Every product we use has been selected with care, balancing effectiveness with our responsibility to protect your home, your wellbeing and the environment we all share.

If you have specific sensitivities or preferences, please let us know and we'll adapt wherever possible.

This really depends on the size of your home, the areas you'd like us to focus on and the starting point of the space. Every home is unique and we tailor each session to your priorities and expectations.

We offer bookings from two hours up to full-day sessions and length will be discussed at the time of booking so we can plan the right level of support for your home.

For first-time visits, it's very normal for a session to take a little longer, simply because our Space Stewards may be working through natural build-up, accumulated dust or a room that needs more detailed attention before regular maintenance becomes quicker and easier.

If there is extra tidying, dishes or clutter to work around, this may also influence how much can be completed within the booked session. We'll always do our best to support your goals in a calm, respectful and thorough way and if additional time is needed, we can discuss this with you during the session.

Our aim is to help your home feel lighter, refreshed and easier to manage, at a pac that feels right for you.